​Why SaaS needs always-on availability & fast recovery for resilience

In today's digital age, businesses of all sizes and industries are increasingly relying on Software-as-a-Service (SaaS) applications to run their operations. From email and file sharing to customer relationship management and financial accounting, SaaS has become an integral part of how businesses operate. However, with this increased reliance on SaaS comes the need for resilience. Today's customers expect fast recovery times and seamless disaster recovery capabilities, and businesses that fail to deliver on these expectations risk losing customers and damaging their reputation.

Leading SaaS providers like Amazon, Google, Microsoft, and Netflix have set the bar high when it comes to delivering always-on, resilient applications. As a result, other organizations that have developed or migrated to the cloud expect the same level of resilience and availability from their SaaS products.

What is Resilience?

Resilience refers to the ability of an application to recover quickly from disruptions and continue functioning at the same level of performance as before the disruption occurred. In the context of SaaS applications, this means ensuring that they can withstand disruptions such as hardware failures, cyber-attacks, natural disasters, and other types of disruptions that can impact the availability and reliability of the application.

However, achieving this level of resilience is no easy feat. SaaS applications must be built with resilience in mind, and businesses must be prepared to invest in the necessary infrastructure and technology to ensure that their applications can withstand disruptions and recover quickly in the event of an outage or disaster.

One key factor in delivering resilient SaaS applications is reducing recovery time objectives (RTOs). In the past, a four-hour RTO may have been sufficient for many businesses, but today's customers expect much faster recovery times. SaaS providers must be able to deliver rapid, near-instantaneous recovery times to meet these expectations and remain competitive in the market.

Additionally, SaaS providers must be compliant with SOC 2 Type II for disaster recovery. This certification demonstrates that a company has taken the necessary steps to ensure the security and resilience of their applications and infrastructure, and provides reassurance to customers that their data and operations are protected in the event of a disaster.

To achieve this level of resilience, SaaS providers can turn to solutions like Appranix's cloud application resilience model. This model takes a cloud-native approach to backup and recovery, utilizing infrastructure backup and recovery-as-code capabilities to deliver faster recovery times and ensure seamless disaster recovery.

Appranix's Cloud Application Resilience Model

Appranix's cloud application resilience model provides a comprehensive approach to ensuring that SaaS applications are resilient. It combines cloud infrastructure backup, recovery-as-code, and cyber recovery capabilities to deliver faster backup and cloud-native recovery. In addition, it also proactively addresses resilience with cloud infrastructure drift capabilities.

Cloud Infrastructure Backup

Appranix's cloud infrastructure backup provides a complete backup solution that enables businesses to recover their entire infrastructure in the event of a disaster. This includes the application, data, configuration, and security settings, ensuring that businesses can quickly restore their entire environment to its pre-disaster state.


Recovery-as-code is an approach to disaster recovery that uses code to automate the recovery process. With Appranix, businesses can create recovery workflows that automate the entire recovery process, from the detection of a disruption to the restoration of the application and data.

Cloud-Native Recovery

Appranix's cloud-native recovery capabilities enable businesses to recover their applications and data within minutes or even seconds. This is achieved by leveraging cloud-native technologies such as snapshots, scaling groups, and load balancers to ensure that the application can be quickly restored to its pre-disruption state.

Cyber Recovery

Appranix's cyber recovery capabilities enable businesses to recover from cyber-attacks quickly. With Appranix, businesses can create a secure, isolated recovery environment that ensures that data is protected and the application can be quickly restored to its pre-attack state.

Cloud Infrastructure Drift

Appranix's cloud infrastructure drift capabilities proactively monitor the infrastructure for any changes and ensure that the environment remains consistent with the desired state. This helps to prevent issues that can lead to disruptions and downtime, ensuring that the application remains resilient and available.

In conclusion, resilient SaaS applications are a must-have for businesses that want to remain competitive in today's market. By investing in cloud-native backup and recovery solutions like Appranix's cloud application resilience model, businesses can achieve faster recovery times, comply with SOC 2 Type II certification, and proactively address infrastructure drift and cyber threats. With these capabilities, businesses can deliver the always-on, always-available SaaS applications that customers demand, and remain competitive in an increasingly crowded market